Frequently Asked Sales Questions
for our commercial domain-name accounts

So how much does it REALLY cost?
Do I have to register my domain name with a registrar or do you do that for me?
What are FrontPage extensions and do you support them?
Can I depend on fast downloading speeds when others access my site?
Do you offer secure server space for transferring credit card information?
What is a "parked" domain and how much does it cost?
Can I upload pages frequently?
What is a CGI-bin and do I get one?
What CGI Scripts come already installed?
What is the Power PlusMail™ System?
What are autoresponders and how many do I get?
What are email aliases and how many can I use?
What about the Traffic Statistical Software?
What about Technical Support?
Can I sign up for sub-domain accounts (subdomain.realvalue.com)?
How do I sign up for a New Web Hosting Account?


So how much does it REALLY cost?
If you go with our bronze account, you will pay only $19.95 per month! . Check out our competition's 50-300 MB accounts. They can charge up to $475.00/month with the features that we provide for FREE like SSL Secure Server access, unlimited data transfer, Power PlusMail™ mailing system, CGI-bin, FTP, UNIX Shell/Telnet access, Traffic Stat software installed, FrontPage 2000 extensions, HTMLscript equipped, advanced shopping cart, counters and more. 24 Hour Setup during business days is also available. The domain registration fee is dependant on your registrar. 

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Do I have to register my domain name with a registrar or do you do that for me?
Due to the pricing differences among registrars, we feel it is best if you register the domain yourself.  More information is available here.

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What are FrontPage extensions and do you support them?
If you use Microsoft FrontPage 2000 to publish pages to the Net, you will need FrontPage 2000 extensions supported. We support FrontPage 2000 extensions FREE OF CHARGE.

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Can I depend on fast downloading speeds when others access my site?
YES! We employ dozens of Dual Processor Intel Pentium III 800MHz servers with each system running on the highly acclaimed Apache Web Server software solution. We are also currently running 5 DS3 connections to the GTE/NapNet Internet backbone!

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Do you offer secure server space for transferring credit card information?
YES! Our servers are equipped with the latest SSL technology so your customers can safely order your products or services online! Normally, any text sent from your browser is sent as plain text. This means that a hacker could potentially intercept the information sent from your browser and read it. However, by using the secure server (SSL), the information is encrypted before it is sent. It would be practically impossible for anyone to decrypt it without knowing the key. You DO NOT have to buy a security certificate to enable the secure server - you can use ours FREE of charge. You will be given a directory under the domain name safe-order.net!

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What is a "parked" domain name and how does it cost?
Parked domains are aliases of other domains. For example, say we have mary.com parked to your main account at steve.com. This would mean that anyone who goes to mary.com would automatically go to steve.com. There is no actual hosting involved with mary.com. Mary.com merely acts as a nickname to steve.com. Parked domains are available as an option and can be setup for only a one-time $70 fee. If you already have an account with us, you can activate a parked domain by going to the Upgrade Center

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Can I upload pages frequently?
Each account comes with one FTP/Telnet account. You have full access to your space via FTP 24 hours a day, 7 days a week so you can update your site at your leisure.

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What is a CGI-bin and do I get one?
A CGI-bin is where you would store CGI scripts. These "scripts" are used to generate online order forms, guestbooks, shopping carts, counters, and more! YES, every account comes with a local CGI-bin with FREE pre-installed scripts!

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What CGI scripts come already installed?
Each account comes with almost a dozen automatically configured and installed cgi-scripts! This will save you many hours of time creating, implementing, and debugging scripts. Currently, these are the CGI scripts installed with every domain hosting account:

  • FormMail - allows the information of a web form to be sent through email
  • WWW Bulletin Board - a unique discussion forum for posting topics
  • Free For All links page - automatically adds links to a web page
  • Site counters -  One simple and one complex full hit counter that also shows daily stats
  • GuestBook - allows for visitors to log comments and feedback on your site
  • Cgi-email - fully configurable script that send contents of a page through email
  • Random Text Display - allows a rotation of simple phrases or quotes
  • Site Search - whole site search engine
  • Virtual Publisher Shopping Cart - sophisticated customized shopping cart system
  • And More! - New CGI-scripts are being added periodically

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What is the Power PlusMail System?
The Power PlusMail™ system is installed with every domain account and is simply the most powerful emailing system used to configure email aliases, autoresponders, mailing lists, and list servers. Click here to learn more about this advanced system!

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What are autoresponders/infobots and how many do I get?
You can set up autoresponders to automatically respond to incoming email. For example, if you had an order form which your customers email to you, you can set up an autoresponder to email the customer a confirmation message. They're also known as Infobots. There are many other uses for autoresponders/infobots, such as giving information to people who don't have access to the Internet but still have an email account such as Juno. An unlimited amount of autoresponders can be created with each web hosting account! There is no limit to the number of autoresponders you can have.
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What are email aliases and how many can I use?
Email aliases are email addresses that you make up. Any mail sent to these "aliases" would automatically be forwarded to your existing POP email account or redirected to another third party POP account. With our advanced Power PlusMail™ system, you can have unlimited email aliases that point to your default address and create up to 1000 email redirects with each web hosting account.

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What about the Traffic Statistical Software?
Traffic analysis software comes pre-installed with every web hosting account! We have just installed the new Wusage 7.0. It includes a top 100 list of the most accessed pages, 3D bar graphs, and extensive log reports! If you already have an account with us, you can access your weekly stats by typing http://yourdomain.com/wusage.

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What about Technical Support?
We provide a complete Online Support Manual to help you with all aspects of your web hosting account. And if that's not enough you can email us at support@realvalue.net and we will respond within 24 hours on business days.

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Can I sign up for sub-domain accounts (subdomain.realvalue.net)?
Yes! Just click here and activate your domain as you normally would and enter yourname.realvalue.net within the domain name field. Sub-domain accounts have the same exact features as standard accounts and will be billed at the same monthly rate. The only difference between sub-domain accounts and regular www.yourdomain.com accounts is that no InterNIC fees apply! If you already have a domain name hosted with us, you can apply for subdomain.yourdomain.com.

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How do I sign up for a New Web Hosting Account?
Click here to activate your account online within 24 hours!

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