Technical Support

Our goal as the Real Value Network Technical
Support Team is to provide the best assistance
as possible
Please make sure you have
carefully read our FAQs, Policies, and Online
Support Manual below before contacting us with questions.
We can not provide support beyond what is provided below for
HTML, CGI, HTMLScript/MIVA, Java, Etc..

WWW.SUPPORTMANUAL.COM

Online Support Manual
Chapter 1 - General Features: Support contact Billing contact General Account Information The Index Page FTP Access Telnet Access 9+ Character Names Wusage and Access Logs Checking Server Space Usage Changing Your Password Zip/Unzip Files Accessing Your Email	Chapter 2 - Common Problems Access logs Error logs Cgi-bin scripts Perl scripts Anonymous ftp Setting permissions Post not implemented Don't have permission to access /
Chapter 3 - CGI-Bin Scripting CGI-bin Applications Where to Put CGI-bin Scripts Paths to Date, Mail, Perl, etc. Setting Permissions Quick guidlines on using SSI's Troubleshooting CGI-bin Problems Permissions on scripts we install Cgiwrap--Secure Server CGI Wrapper Preconfigured CGI-bin Scripts We Provide: Formmail.cgi Cgiemail Secure Server Order Forms Guestbook Free-for-All Links Page Random Text Generator WWW Board Search.cgi Database Single Page Shopping Cart Page Counters	Chapter 4 - FTP Instructions General Information PC User Instructions (WS_FTP) MAC User Instructions (Fetch)
Chapter 5 - Web Control Panel Full control of email forwarding - .redirect Maillists configuration Subscribable mail lists Infobots / autoresponders Password protect directories Complete File maintenance	Chapter 6 - Power PlusMail System Email Redirects Simple Autoresponders Simple Mail list Subscribable Maillists
Chapter 7 - Microsoft Frontpage 2000 Publishing a Web Opening an Existing Web Troubleshooting problems in FrontPage 2000 Further Microsoft FrontPage Support	Chapter 8 - Anonymous FTP Anonymous FTP Setup and Information
Chapter 9 - Miscellaneous Feature Java Chat Real Audio/Real Video HTML Script Majordomo PHP3 MySQL